CEL Solicitors Help Centre

Helpful guides to answer frequently asked questions and issues.

How To Guides

CEL Solicitors Facebook Guides icon.

Facebook Guides

A guide on how to download your Facebook messages.

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CEL Solicitors Instagram Guides icon.

Instagram Guides

A guide on how to download your Instagram messages.

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CEL Solicitors Bank Statement Guides icon.

Bank Statement Guides

Guides on how to download your bank statements.

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CEL Solicitors WhatsApp Guides icon.

WhatsApp Guides

A guide on how to download your WhatsApp messages.

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CEL Solicitors Telegram Guides icon.

Telegram Guides

A guide on how to download your Telegram messages.

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CEL Solicitors Crypto Statement Guides icon.

Crypto Statement Guides

Guides on how to download your cryptocurrency wallet statements.

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CEL Solicitors Document Guides icon.

Document Guides

A guide on how to take photos of your documents.

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CEL Solicitors ID Guides icon.

ID Guides

A guide on how to take photos of your ID.

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CEL Solicitors How to Pay Us icon.

How to Pay Us

A guide on how to pay CEL Solicitors.

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Video Spotlight

A short video on why we need evidence for your fraud case.

Case Studies

The post image for the CEL Solicitors case study, Woman loses £11,000 of retirement savings to scam that used Martin Lewis in its adverts

Woman loses £11,000 of retirement savings to scam that used Martin Lewis in its adverts

SOURCE: Northumberland Gazette

The post image for the CEL Solicitors case study, York father scammed out of £12k says ‘people like me never think we’ll be targeted’

York father scammed out of £12k says ‘people like me never think we’ll be targeted’

SOURCE: Yorkshire Post

The post image for the CEL Solicitors case study, 'I broke down in tears': Retiree loses £80,000 to fraudsters while dad was dying of cancer

'I broke down in tears': Retiree loses £80,000 to fraudsters while dad was dying of cancer

SOURCE: Express.co.uk

Frequently Asked Questions

You may believe that you were at fault for authorising the payment and, that as a result of this, there is nothing you can do. You may have also been put off by your bank if they’ve refused to refund your money. However, we’re experts in financial rules, regulations, codes of conduct, banking laws and legal processes that will assist in recovering your money. This is why our fraud recovery success rate is so high.

If you’ve been targeted by sophisticated scammers, you will naturally be cautious when choosing a professional advisor. We would always encourage you to check the credentials of anyone who offers to help you recover your money.

Unfortunately, scammers are known to retarget their victims with offers of help, for an upfront fee, in an attempt to steal more money. We work on a no-win, no-fee basis and would never ask for money upfront. Put simply, if you win, we win.

To reassure you that CEL Solicitors is genuine, we’d like to share our company and regulatory information with you. CEL Solicitors is a trading name of Cheshire Estate and Legal Limited (company number: 10370954). We are authorised and regulated by the Solicitors Regulation Authority (SRA number: 633955). The quickest way to check this is to click on the SRA badge at the bottom of this page. Regulated law firms must register their website with the SRA in order to display this clickable link, to validate they are genuine. If you would prefer to visit the SRA website directly, you can find us on their ‘Solicitors Register’. You can also visit the Law Society, which is the independent professional body for solicitors. Look us up on their website using their ‘Find a Solicitor’ tool. This is a free service for anyone looking for information about organisations or people providing legal services that are regulated by the SRA.

Yes, we can trace and recover lost to crypto scams. Using Chainalysis Reactor software, our experts will attempt to trace cryptocurrency through the blockchain to an endpoint which is usually a crypto asset exchange provider.

On average, fraud cases take from six to twelve months to settle. However, we will keep you updated on your case throughout the entire journey.

While other firms may take up to 50% of the money you are awarded, our fraud and scam recovery fees are capped at 25% (plus VAT) of your total recovery.

Through a range of techniques, from financial complaints to legal proceedings, we can seek recovery from either the financial institution that should have detected and prevented the fraud to the scammer themselves, providing they have assets that we can seek recovery from. Where necessary, we use specialist forensic accountants to help trace funds and we have a network of law firms worldwide that can assist recovery of monies hidden in offshore tax havens and foreign jurisdictions.